Last Updated: October 15, 2013
This Privacy Statement (“Privacy Statement”) explains how Your Service Connection, Inc. (“Your Service Connection,” “us,” “our,” and “we”) uses your information and applies to all who use our Web site, mobile applications, electronic services, social networking sites, or any individual, business partner-specific, merchant-specific, city-specific, or other area-specific Web sites we offer that link to or reference this Privacy Statement (collectively, the “Site”) and when you receive electronic communications from us.
Please read this Privacy Statement carefully and review it periodically for the latest information about our privacy practices. By using the Site, you agree to the terms of this Privacy Statement. If you do not agree with the practices described in this Privacy Statement, please do not provide us with your personal information or interact with the Site.
We will routinely update this Privacy Statement to clarify our practices and to reflect new or different privacy practices, such as when we add new services, functionality or features to the Site. If we make any material changes we will notify you by email (sent to the email address specified in your account) or by means of notice on the Site prior to the change becoming effective. You can determine when this Privacy Statement was last revised by referring to the date it was “Last Updated” above. You can review the last version of this Privacy Statement here.
Types of Information We Collect
We will collect information, including Personal Information and Non-Identifying Information, when you interact with us and the Site, for example when you:
register, subscribe, or create an account with Your Service Connection;
open or respond to our e-mails;
provide information to enroll or participate in programs provided on behalf of, or together with, Business Partners;
visit any page online that displays our ads or content;
purchase products or services on or through the Site;
connect or link to any Site via social networking sites;
post comments to Online Communities; and
provide information to our Vendors.
This Privacy Statement does not apply to the collection of information in any way other than as listed above.
We think that you benefit from a more personalized experience when we know more about you and what you like. However, you can limit the information you provide to Your Service Connection, and you can limit the communications that Your Service Connection sends to you.
You can manage your email and notice preferences. You may choose to subscribe to some types of messages, and may choose to unsubscribe from others. You may update your subscription preferences at any time. Please note that even if you unsubscribe from promotional email messages, we may still need to contact you with important transactional information related to your account and your purchases. For example, even if you have unsubscribed from our promotional email messages, we will still send you confirmations when interact with vendors on the site.
You may manage how your browser handles Cookies by adjusting its privacy and security settings. Browsers are different, so refer to instructions related to your browser to learn about cookie-related and other privacy and security settings that may be available
You may manage how your mobile device and mobile browser share certain Device Data with Your Service Connection, as well as how your mobile browser handles Cookies by adjusting the privacy and security settings on your mobile device. Please refer to instructions provided by your mobile service provider or the manufacturer of your device to learn how to adjust your settings.
If you wish to opt out of receiving offers directly from our Business Partners, you can follow the opt-out instructions in the emails that they send you.
How Your Service Connection Uses Information
We (or our Vendors on our behalf), use information collected as described in this Privacy Statement to:
Operate, maintain and improve the Site and our services;
Provide you with personalized ads and offers for products and services from us and participating Business Partners;
Facilitate and fulfill orders placed on the Site – for example, for Your Service Connection vouchers and other goods and services, including tracking redemption;
Evaluate your eligibility for certain types of offers, products or services that may be of interest to you, and analyze advertising effectiveness;
Answer your questions and respond to your requests;
Perform analytics and conduct customer research;
Communicate and provide additional information that may be of interest to you about Your Service Connection and our Business Partners, sometimes by combining your information with information from Other Sources;
Send you reminders, technical notices, updates, security alerts, support and administrative messages, service bulletins, marketing messages, and requested information, including on behalf of Business Partners;
Administer rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored by us or our Business Partners;
Enhance other information we have about you directly or from Other Sources to help us better understand you and determine your interests.
We also may use information collected as described in this Privacy Statement with your consent or as otherwise required or permitted by law.
When and Why Your Service Connection Discloses Information
We (or our Vendors on our behalf) may share your Personal Information as required or permitted by law:
with any Your Service Connection Affiliate who may only use the Personal Information for the purposes described in this Privacy Statement;
with our Vendors to provide services for us and who are required to protect the Personal Information;
to report or collect on debts owed to us or our Business Partners;
with relevant Business Partners:
with whom we jointly offer products and services;
to facilitate a direct relationship with you, including in connection with any program we administer on behalf of the Business Partner;
to enable electronic communications with you as part of purchase, a sponsored reward, offer, contest, program, or other activity in which you have elected to participate;
to the extent you have purchased or redeemed a Your Service Connection voucher, goods or services offered by a Business Partner or participated in an offer, rewards, contest or other activity or program sponsored or offered through Your Service Connection on behalf of that Business Partner;
with a purchaser of Your Service Connection or any of the Your Service Connection Affiliates (or their assets);
to comply with legal orders and government requests, or as needed to support auditing, compliance, and corporate governance functions;
to combat fraud or criminal activity, and to protect our rights or those of our Affiliates, users, and Business Partners, or as part of legal proceedings affecting Your Service Connection;
in response to a subpoena, or similar legal process, including to law enforcement agencies, regulators, and courts in the United States and other countries where we operate; or
with your consent.
We encourage Business Partners to adopt and post privacy policies. However, their use of Personal Information obtained through Your Service Connection is governed by their privacy policies and is not subject to our control.
We may also disclose Non-Identifiable Information:
for the same reasons we might share Personal Information;
with Business Partners for their own analysis and research;
to facilitate targeted content and ads; or
with Third-Party Ad-Servers to place our ads and/or ads of our merchants or Business Partners on the Site and on third-party sites, and to analyze the effectiveness of those ads.
How Your Service Connection Collects Information
You provide us with your Personal Information when you register, subscribe, create an account, , or otherwise when you provide us with your Personal Information during your interaction with the Site. We also collect Personal Information when you contact us online for customer service and other support using self-help tools, such as email, text, or by posting to an Online Community.
When you access these pages or open email messages, we use Pixel Tags and Web Beacons to generate a notice of that action to us, or our Vendors. These tools allow us to measure response to our communications and improve the Site’ pages and promotions.
Device Data may be collected when your device interacts with the Site and Your Service Connection, even if you are not logged into the Site using your device. If you have questions about the security and privacy settings of your mobile device, please refer to instructions from your mobile service provider or the manufacturer of your device to learn how to adjust your settings.
Security of Personal Information
Your Service Connection has implemented an information security program that contains administrative, technical and physical controls that are designed to reasonably safeguard Personal Information. For example, we use industry-standard encryption technology to secure Financial Account Information.
Accessing and Correcting Personal Information
You can access, update and delete your , Financial Account Information, and the other information you provided to us in your profile by logging into your account and accessing the “My Account” section of the Site or sending us an email at privacy@Your Service Connection.com. Keeping your Personal Information current helps ensure that we, our Affiliates and Business Partners offer you the offers that are most relevant to you.
If you want to close your Your Service Connection account or have other questions or requests, please contact us. While we are ready to assist you in managing your subscriptions, closing your account, and removing your active profile, we cannot always delete records of past interactions and transactions. For example, we are required to retain records relating to previous purchases on the Site for financial reporting and compliance reasons.
We will retain your Personal Information for as long as your account is active or as needed to provide you services and to maintain a record of your transactions for financial reporting purposes. If you wish to cancel your account or request that we no longer use your Personal Information to provide you services contact us at support@Your Service Connection.com. We will retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Privacy Practices of Third Parties
This Privacy Statement only addresses the use and disclosure of information by Your Service Connection through your interaction with the Site. Other websites that may be accessible through links from the Site may have their own privacy statements and personal information collection, use, and disclosure practices. Our Business Partners may also have their own privacy statements. We encourage you to familiarize yourself with the privacy statements provided by these other parties prior to providing them with information or taking advantage of a sponsored offer or promotion.
Contact Us; California Privacy Rights and Other Countries
Please contact us if you have any questions or comments about our privacy practices or this Privacy Statement. You can reach us online at privacy@Your Service Connection.com.
If you reside in Canada, you may have the right to be provided with access to Personal Information that we have collected about you and written information about our policies and practices with respect to the transfer of your personal information to Vendors outside Canada. E-mail us at privacy@Your Service Connection.com with questions.
Pursuant to Section 1798.83 of the California Civil Code, residents of California can obtain certain information about the types of personal information that companies with whom they have an established business relationship have shared with third parties for direct marketing purposes during the proceeding calendar year. In particular, the law provides that companies must inform consumers about the categories of personal information that have been shared with third parties, the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. To request a copy of the information disclosure provided by Your Service Connection pursuant to Section 1798.83 of the California Civil Code, please contact us via the email or address stated above. Please allow 30 days for a response.